Access allowed after purchase

Themes Forums Academy WordPress Theme Access allowed after purchase

  • Author
    Posts
  • #40285

    samirbridi
    Member

    Themex,

    After this last update (2.19), users are not being automatically added in subscription plans. What could be happening?

    Would I have to add some code?

    Would you help me?

    I’m waiting.

    #40293
    themex
    themex
    Member

    You must be signed in and verified as a buyer of this theme to view replies by the support staff. Register Now →

    #40317

    samirbridi
    Member

    Hi,

    I have some cases, that even after the request is left as “completed”, the student user is not entered into the subscription plan that was purchased.

    I even noticed that the student’s name is no longer appearing, but the user’s name.

    #40324
    themex
    themex
    Member

    You must be signed in and verified as a buyer of this theme to view replies by the support staff. Register Now →

    #40332

    samirbridi
    Member

    Themex,

    1. E-mail the data to access

    2. I understood perfectly. It was even one of the problems I faced with the names of some of the same students.

    #40346
    themex
    themex
    Member

    You must be signed in and verified as a buyer of this theme to view replies by the support staff. Register Now →

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.